The Fair Competition Act (FCA) was established to provide consumers with better products and services and give them a wider range of choices at the best possible prices. This is done through the promotion of competition. While the Act focuses primarily on anti-competitive practices of business it does have provisions for consumer protection. For more consumer information please refer to the article "The Prohibitions Under the FCA-Consumer Protection" as well as "Frequently asked Questions".

The Fair Competition Act does not address all consumer matters. Quite frequently, we receive complaints that do not fall under our jurisdiction, but rather under that of our sister agency, the Consumer Affairs Commission (CAC). For example, the FTC receives numerous queries regarding "unreasonable pricing". Such complaints are re-directed to the CAC.